Philips Remote Services deliver faster, easier problem resolution and less system downtime during troubleshooting and clinical support engagements on medical devices – in a secure environment.
Philips understands that today’s healthcare environment demands strong security measures. Philips Remote Services are delivered via an advanced Virtual Private Network (VPN) that links your Philips Healthcare equipment to our global Customer Care Center.
Sophisticated security features are built-in to optimize protection for:
- Your networks
- Your medical systems
- Your patient privacy
Philips Remote Services are based on a comprehensive security infrastructure as well as stringent procedures and controls for system and data access. You’ll have peace of mind knowing that the Philips global team of security experts is available 24 x 7 to monitor the Philips Remote Services environment and respond to potential security issues.
To learn more, please download the Philips Remote Services Security brochure.