Chances are you’re managing and servicing clinical equipment from numerous vendors.
Philips Multi-Vendor Services can help. Our comprehensive program consolidates all your service requirements under one contract. You get: single-source accountability, a single service agreement, and a single invoice.
Simplification, so you can focus on delivering quality patient care.
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A tailored solution
We’re dedicated to assuring you increased uptime, improved performance and faster service response, across all your imaging and clinical systems, regardless of vendor. And we’ve tailored Multi-Vendor Services to suit your facility’s unique requirements. You may choose from five tiers of service based upon your:
- Equipment mix
- Clinical focus
- Patient volumes
- Financial goals and
- Regulatory environment
Controlling cost and risk
Our service experience and expertise supports your goal of fiscal responsibility. We can help you effectively control costs when management, maintenance, glassware and repair parts come from one source, through one program.
Featured benefits:
- Maintenance, uptime service and repair for covered equipment
- Single source for repair parts, promptly delivered
- Site-based service for all clinical equipment
- Expert remote service and diagnostic capabilities
- Uptime guarantees
- Documentation assistance for regulatory compliance
- Continuing education credits for your staff
- Tiered offerings to give you coverage choices
Seamless remote support
Philips Remote Services for Multi-Vendor is an advanced, virtual private network that links your Philips/non-Philips equipment to experts who provide immediate support. Leveraging remote resolution capabilities we can provide a rapid response with guaranteed uptime.
Effective data management and reporting
With our Philips Asset Management for Multi-Vendor platform, you can bring essential asset management and utilization control right to your desktop. This software program features customizable reporting, maintenance, planning and equipment management tools.
It is yet another example of how Philips Multi-Vendor Services is committed to providing cost effective peak systems performance across your facility.