Access to information about your Philips equipment has never been easier.
With Philips Service Information (PSI) you can track previous, current, and future service data for selected Philips and non-Philips diagnostic imaging equipment through the PSI Web-based tool any time, from any computer.
Features and functionality
Assuring that your diagnostic imaging equipment receives timely service is essential to delivering a high level of patient care. Starting from PSI’s general dashboard view, you can navigate simply to a broad array of reports and information.
You’ll find: - Complete, up-to-date information on equipment service status for a clear view of operational needs
- Device performance reporting, uptime, service response time, order volume, and service activity histories to help identify trends
- Planned maintenance schedules and status information to help reduce the potential for unplanned interruption of clinical operations
- At-a-glance visibility to quickly determine equipment status by modality, contract, and location
- Averages for key service measures, many with color-coded alerts, that appear on the service dashboard
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User-friendly
Viewing service details for a particular device is as simple as selecting the device name. And with independent logon IDs, passwords, and access rights, other personnel at your facility can access data and print reports using our PDF and Microsoft Excel export capabilities.
Free of charge
PSI is available at no cost to all Philips service agreement customers including:
- Platinum, Gold, ProPlus, Silver
- Co-Op Advanced, Co-Op Club
- Multi-Vendor accounts (Platinum, Gold, Silver)
We understand that delivering exceptional quality and support are vital to improving your cost-effectiveness, reducing equipment downtime, and serving more patients in your clinical operations.