We’ve identified four fundamental pillars to guide our clinical environment solutions:
- Physical and emotional comfort
- Patient and staff contact
- Experience personalization
- Hospital flow
United, these pillars provide a strong foundation for our efforts to optimize the clinical environment.
1. Physical & Emotional Comfort
Using technology and design to promote relaxation and well-being
A well thought-out design for a hospital environment can aid in the physical and emotional comfort of patients, family members, and staff. A soothing, uncluttered environment can reduce stress. Techniques which provide positive distraction enhance patient comfort.
2. Patient & Staff Contact
Maximizing contact between patients, family and staff
Medical technology can be intimidating and patients can feel isolated during some procedures. For example, lying motionless on a scanning bed while the staff completes preparations for the procedure can cause anxiety. Design strategies that enhance staff-patient contact can reduce feelings of isolation.
3. Experience Personalization
Giving the patient control through customization
With Ambient Experience, the patient can be an active participant in the process. The opportunity to personalize the environment with thematic images, lighting and sound provides a sense of control that facilitates confidence and comfort.
4. Hospital flow
Optimizing the environment to facilitate patient flow and staff satisfaction
Ambient Experience can help improve hospital flow through a combination of diminished patient stress and an efficiently designed work and storage environment that helps staff be more efficient.