By researching how people feel, move and interact with each other in the healthcare environment we’ve identified ways in which we can enhance this experience.
We created Ambient Experience, a purposefully designed environment that makes patients and staff feel more comfortable.
Patient and family
Patients are treated in a personalized clinical environment designed with their needs in mind.
- Greater involvement in own treatment
- Reduced anxiety and increased comfort
Clinical staff
Working in an environment that relaxes patients also makes the clinician’s job easier.
- Increased working comfort
- More patient contact
- Enhanced job effectiveness
- Improved ergonomics
Hospital management
A people focused system is more likely to lead to satisfied patients that recommend others and return themselves.
- Efficient workflow
- Maximized throughput, optimization of facilities
- Unique expression of hospital ‘brand’
- Differentiation in market
- Customer satisfaction and retention, possibly leading to generation of new traffic
- May attract and retain clinical staff
- May reduce overhead cost