Harnessing Data to Transform Care

That’s the power of Clinical IT@work

Philips technology puts clinical intelligence to work for you -- helping you simplify and maintain exceptional connected care for your patients. As Philips clinical informatics solutions touch your patients, they acquire the rich physiological and imaging data needed to make informed clinical decisions. This critical information is made available at the point of need through system interoperability and mobility. Ultimately, as the clinical complement to your enterprise systems, Philips Clinical IT@work can help you achieve your organization’s objectives for improved care, increased efficiency and lower costs.

Our Approach to Clinical IT

Clinical IT@work: Philips solutions for interoperability, clinical decision support, telehealth and mobility – underpinned by our ever-innovative clinical applications, monitoring, imaging and therapy solutions.

Clinical IT@work helps you orchestrate care across a health system, connecting with and leveraging your EMR and other enterprise solutions. It supports your healthcare system’s goals to deliver the exceptional care and patient satisfaction, while creating operational and cost efficiencies.

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Our Approach to Clinical IT

Interoperability, mobility, clinical decision-making, and telehealth are crucial to your organization, so they’re central to our solutions. We help make your organization’s data and its delivery smart, proactive and accessible from anywhere you need it to be.

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products and solutions

Cerner are partnering to provide you with exceptional integration leadership.

INTEROPERABILITY
CLINICAL DECISION SUPPORT
MOBILITY
TELEHEALTH

Providing the availability of rich, meaningful data throughout the continuum of care

Our IntelliBridge solutions enable advanced clinical intelligence with a simplified way to share clinical data throughout the continuum of care.

Delivering actionable clinical intelligence

Our smart Clinical Decision Support solutions analyze, interpret, and present data to speed patient assessment, deliver evidence-based medicine and support quality initiatives.

Supporting virtually instant access where you need it

We provide relevant and actionable information in the right format, when needed, regardless of location.

Reducing complexity and cost of care

Philips Telehealth solutions provide a sustainable model for 24x7 clinical patient support across the acute care continuum. Whether in the hospital, at home or elsewhere, our solutions leverage clinical resources and improve patient care.

Home » Our Approach

Our Approach to Clinical IT

Working with your clinical partners

Philips excels at analyzing, interpreting and presenting clinical information in a meaningful way to support and improve care. We provide intelligent interoperability, mobility, and telehealth solutions to empower informed decisions, drive productivity, streamline workflow, and improve your bottom line.

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Our Approach to Clinical IT

Our Solutions

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

EXTENDING QUALITY ACROSS RESOURCE AND GEOGRAPHIC BOUNDRIES: PATIENT POPULATION MANAGEMENT

The ability to allocate resources across facilities and geographies opens up new possibilities for your organization. Learn how through Jeremy's story.

ENABLING EARLIER INTERVENTION

Early intervention is often the difference between a patient’s quick turnaround and irreversible damage.
Mark’s case illustrates how Philips solutions can help.

CERNER CERTIFIED

Learn more about our Cerner Certified
products and solutions

Philips and Cerner are partnering to provide you with exceptional integration leadership.

INTEROPERABILITY
CLINICAL DECISION SUPPORT
MOBILITY
TELEHEALTH

SHARING RICH, MEANINGFUL DATA TO CAREGIVERS

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Interoperability

We enable advanced clinical intelligence with a simplified way to access patient clinical data Our approach to interoperability within our products, solutions and services go beyond connectivity. We intelligently bridge, process and integrate the silos of information in the healthcare enterprise. We call this approach IntelliBridge as it addresses several area of need to enable sharing of rich and meaningful information to caregivers throughout the continuum of care.

WORKING WITH YOUR CLINICAL PARTNERS

IntelliBridge Enterprise | Services & Solutions

A standards-based single connectivity point for HL7 data between your Philips patient care and clinical informatics solutions and your multivendor enterprise systems such as your EMR, ADT, CPOE, and Lab.
Work with your clinical partners for a standards-based single connectivity point for HL7 data.
Reduce your total number of integration points, associated complexity and cost.

IntelliBridge System | Services & Solutions

Connectivity between your multivendor medical devices and Philips patient data management systems.

IntelliBridge Bedside | Services & Solutions

Connectivity between your multivendor devices and Philips IntelliVue bedside monitors.
In addition to collecting, consolidating and forwarding clinical data, we offer reliable external device alarm handling at the monitor and the central station.

WE CHAMPION STANDARDS-BASED INTEROPERABILITY

Philips is deeply committed and actively involved in driving interoperability industry standards. We currently chair or co-chair approximately 20 different standards committees and actively participate in many more, with the mindset that greater interoperability promotes better patient care.

SMART SYSTEMS LEAD TO EXCEPTIONAL RESULTS

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Clinical Decision Support

We draw on an ever-expanding body of knowledge to provide excellent clinical decision support (CDS) solutions. Because our monitors and imaging systems touch patients, we can do something fundamentally smart with this data before it’s stored in the EMR. Philips solutions analyze, interpret, and present data in meaningful ways to speed patient assessment, deliver evidence-based medicine and enable quality initiatives.

At Philips, we are increasingly focused on sophisticated applications that help drive treatment decisions. Philips is able to focus on these advanced applications because the high fidelity data that drives such advancements comes from our monitors and imaging solutions. Our advanced algorithms detect subtle changes in patient status and simplify complex patterns in our bedside monitors and modalities, improving care for critical patients.

IntelliSpace PACS

Support remote diagnostics through rapid, enterprise-wide delivery of diagnostic-quality images across the radiology and cardiology care continuums

IntelliVue Guardian Early Warning Score

Aids clinicians in early recognition of subtle signs of patient deterioration and is designed to facilitate rapid intervention to enhance patient care.

VentAssist

Supports lung protective strategies for adult patients by providing an intuitive representation of patient status and advice on ventilation settings.

DXL algorithm with culprit artery detection and gender specific criteria

The Philips DXL ECG Algorithm goes beyond traditional 12-lead interpretation of the resting ECG. It also provides for incremental diagnostic capabilities not associated with analysis programs of the past.

INFORMATION WHENEVER AND WHEREVER IT’S NEEDED

Our clinically rich solutions adapt to hospitals’ IT and mobility strategies. We bring relevant, actionable information to the point of need – whether on a smart phone or tablet, at the patient’s side in the ICU, in the radiology department, in the ambulance, or at the patient’s home.

OB TraceVue – delivers fetal information to your iPad®*
Philips HeartStart MRx monitor/defibrillators - helps reduce Discovery-to-Treatment time by forwarding a patient’s 12-lead ECG from the ambulance to your cardiologist’s iPhone®**
IntelliSpace Event Management – brings relevant and actionable event notifications to your clinician’s mobile device

Our Philips Healthcare Mobility Development Center creates specialized apps, designed to easily interface with your IT and mobility strategies. The apps are HTML5-based with unifying design elements, giving them a web-like feel and enhanced usability.

*iPad® is a registered trademark of Apple Corp.
** iPhone® is a registered trademark of Apple Corp.

PROVIDING EXPANDED ACCESS TO CARE

We are at the forefront of enhancing care delivery through telehealth solutions that give expanded access to clinical specialists, improve patient care, and reduce healthcare costs.

BENEFITS OF PHILIPS TELEHEALTH

Expands the patient care team using proven, continuous, and sustainable models
Remote diagnostic tools give access to specialists, regardless of their geographic location
Expanded collaboration and accountability drive early, proactive intervention
Lowers costs by reducing patient length of stay and the number of hospital-acquired conditions, decreasing readmissions, and lowering patient and provider travel costs
Built around and supports your EMR and existing infrastructure

TELEHEALTH ACROSS THE CARE CONTINUUM

In the hospital
eICU Program

A sustainable, acute care model for 24x7 support of patients in hospitals and across the health system.
Has been demonstrated to reduce mortality rates by 22% and length of stay by 23%.
The program is now being extended into new care areas and supports assessment of patients’ readiness for discharge and enhances care transitions.

IntelliSpace PACS and Xcelera

Support remote diagnostics through rapid, enterprise-wide delivery of diagnostic-quality images across the radiology and cardiology care continuums.

In the home
Home Telehealth Solutions

Clinicians remotely monitor patients at home (via vital signs data and short surveys about their health status).
Facilitates more timely care decisions and helps reduce unnecessary hospitalizations by allowing earlier interventions.

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Our Products

Enhancing patient care by presenting the right information at the right time to the right people.

Cardiology Informatics
Solutions that support our entire cardiovascular service line, providing one access point to manage data and workflow.

Applications and Workstations
Clinical applications and tools to streamline your workflow and enhance patient care.

ICU Informatics
eICU® solutions combine clinical expertise and cutting-edge technology to transform critical care delivery, improve healthcare access and lower costs.

DECG
Sophisticated clinical decision support tools that use industry standard platforms for leading-edge integration.

Telehealth
Philips Telehealth provides a sustainable acute care model for 24x7 support of patients in hospitals and elsewhere.

Emergency Care and Resuscitation
Philips helps you respond to emergencies quickly and effectively wherever they occur. We offer a wide range of innovative, evidence-based emergency care and resuscitation technology solutions.

Enterprise Imaging Informatics
Advanced image processing solutions increase diagnostic confidenceand increase efficiency across hospitals and care facilities.

IntelliVue Clinical Information Portfolio
Acute care informatics solutions provide clear and crucial information during the first moments of care and beyond.

Monitoring
A robust portfolio spans care environments, patient acuity levels, and clinical requirements.

Hospital Respiratory
Our noninvasive and invasive ventilation solutions help to improve patient-ventilator synchrony, permit speech and speed liberation.

IntelliSpace
IntelliSpace solutions capture data at the point of care, analyze it and report actionable information to enable decisions.

Home Healthcare
Cost-effective solutions that drive awareness, diagnosis, treatment, monitoring and management of patient conditions.

Our Solutions

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

EXTENDING QUALITY ACROSS RESOURCE AND GEOGRAPHIC BOUNDRIES: PATIENT POPULATION MANAGEMENT

The ability to allocate resources across facilities and geographies opens up new possibilities for your organization. Learn how through Jeremy's story.

ENABLING EARLIER INTERVENTION

Early intervention is often the difference between a patient’s quick turnaround and irreversible damage. Mark’s case illustrates how Philips solutions can help.

CERNER CERTIFIED

Learn more about our Cerner Certified
products and solutions

Philips and Cerner are partnering to provide you with exceptional integration leadership.

Home » Events

Events

Our Solutions

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

Technology plays a key role in meeting readmission management goals, managing patient population and enabling earlier intervention. Realistic patient scenarios show how Philips solutions can help.

EXTENDING QUALITY ACROSS RESOURCE AND GEOGRAPHIC BOUNDRIES: PATIENT POPULATION MANAGEMENT

The ability to allocate resources across facilities and geographies opens up new possibilities for your organization. Learn how through Jeremy's story.

ENABLING EARLIER INTERVENTION

Early intervention is often the difference between a patient’s quick turnaround and irreversible damage. Mark’s case illustrates how Philips solutions can help.

Stay Connected

Check Twitter for the latest updates from Philips Healthcare, including live updates direct from ongoing events.

Philips at HIMSS 2012 - Event Highlights

Listen to Philips VP of Technology Dale Wiggins present “Intelligent interoperability across the Continuum of Care”

Home » Resource Center

Resource Center

File Name	Description	Keywords	File Type
Driving Healthcare Intelligence with Interoperability	Driving healthcare intelligence throughout the continuum of care with standards-based interoperability. Philips supports improving care through clinical intelligence.	Interoperability	PDF

Xcelera brochure	Philips Xcelera brings important cardiology data together. Consolidating the storage and display of pertinent clinical information lets you provide better care for your patients while enhancing your workflow and reducing costs for your healthcare institution. By enabling simplified clinical information exchange between departments, locations and specialists, you have more time to focus on what you do best.		PDF

Key Customer Quotes	Read what Philips customers have to say about how Philips has helped them to simplify clinician workflow, improve financial outcomes, or help improve and save lives.		PDF

Melbourne MRx to iPhone	TV news story about how the HeartStart MRx’s data transmission to a cardiologist’s iPhone improved time to treatment.	Mobility	Video -web page

Poudre Valley Health System	By forging a strategic partnership with Philips Healthcare, the management team at Poudre Valley Health System (PVHS) was able to create a state-of-the-art facility that allows imaging, monitoring, PACS, and the hospital EMR to work seamlessly together—enhancing patient care and workflow efficiency.	Interoperability	Web page (printable PDF format)

Integrating vital signs monitoring data into the hospital information system	Avera Sacred Heart uses Philips SureSigns VS3 vital signs monitors to transmit data to the electronic medical record, increasing nurse efficiency.	Interoperability, improving workflow	Web page (printable PDF format)

Realizing efficiency gains with electronic OB charts	Summa Health System uses Philips OB TraceVue to centralize obstetrical patient data, saving time and improving access to information	Interoperability	Web page (printable PDF format)

Connectivity in Critical Care: wireless technology enables nursing workflow redesign	With the introduction of a state-of-art Critical Care Hospital, Virgina Commonwealth University Medical Center, implemented a comprehensive wireless strategy enabling the nursing staff to transform existing workflow processes.	Interoperability, mobility, clinical decision support	Web page (printable PDF format)

Using ST Map to shorten response time and improve efficiency	Philips ST Map gives an integrated view of directional ST movements, it allows for a shorter reaction time than traditional ST indexes, saving crucial minutes. All nurses in the coronary intensive care unit at Lund University Hospital are trained on it, and it is in use for all patients with a suspicion of a coronary event and for those who have already undergone a coronary intervention.	Clinical decision support	Web page (printable PDF format)

Improve the Care of Patients with Sepsis	Evidence suggests that early, timely and aggressive resuscitation for patients with septic shock can have significant impact on both morbidity and mortality. However, even with the widespread awareness of the Surviving Sepsis Campaign (SSC) guidelines, adherence varies widely.	Clinical decision support	Web page (printable PDF format)

Improving the clinical management of critically ill patients during vasoactive blood pressure support.	Horizon Trends displays data that can be useful for blood pressure management using vasoactive medications in a way that appears to improve clinical practice.	Clinical decision support	Web page (printable PDF format)

ST Map ECG software improves nurses’ use of and attitude toward ischemia monitoring and the quality of patient care	ST Map ECG software was designed to make ST segment monitoring easier by incorporating graphical displays for ST segment changes.	Clinical decision support

Using Philips Neonatal Event Review to enhance management of apnea episodes	Recurrent episodes of apnea can be common in preterm infants, and the incidence and severity increase at lower gestational ages. The type of apnea influences the choice of treatment. Philips Neonatal Event Review detects and documents apnea, bradycardia, and desaturation events, and supports clinicians to manage neonatal patients.	Clinical decision support

CERNER CERTIFIED

Learn more about our Cerner Certified
products and solutions

Philips and Cerner are partnering to provide you with exceptional integration leadership.

Home » Solutions in Actions

The Power of Clinical IT@work

Our Approach to Clinical IT

INTEROPERABILITY

Enabling rich, meaningful data across the enterprise.

MOBILITY

Supporting instantaneous access where you need it.

CLINICAL DECISION SUPPORT

Delivering actionable clinical intelligence.

TELEHEALTH

Providing greater access to care.

Increased efficiency and lower costs while improving quality of care. This is a tough set of challenges – and helping you to meet them is the power of Clinical IT@work. We know your IT team is the critical backbone of your hospital’s ability to succeed. Philips’ clinical applications and medical devices - coupled with solutions for interoperability, advanced clinical decision support, mobility and telehealth - complement your existing EMR and other enterprise systems.

To illustrate, we present you with these four real life scenarios. At each step, Philips’ solutions work hand-in-hand with your existing infrastructure and systems to deliver meaningful, timely data: where, when and how it’s needed.

IT SUPPORT FOR A VITAL TASK: REDUCING READMISSIONS

High readmission rates are no longer acceptable from either a cost or a quality of care perspective. In October 2012 in the United States, financial penalties from CMS will take effect. And, readmission rates are a factor in measuring overall clinical excellence. Therefore, reducing readmission rates is a priority for many hospitals and IDNs.

Technology plays a key role in meeting readmission management goals. Learn how through Brian’s story.

In the last 12 months, Brian has been readmitted to the hospital three times. On each discharge, his doctor prescribed several medications and a list of lifestyle changes. Brian had good intentions but never fully complied. So he ended up back in the hospital, again and again. How can the healthcare system mitigate its risks in the midst of growing numbers of patients like Brian needing care?

STEP 1

YET ANOTHER COSTLY READMISSION

For all his good intentions, Brian’s non-compliance with his medications and lifestyle changes lands him back in the hospital. How can the clinical data systems implemented by your hospital IT help to get him back on track?

What happened		Where
Today, Brian is in a pre-op visit for a much needed foot surgery. During intake, the nurse finds that Brian has very high blood pressure. Philips clinical IT solutions enable meaningful information in the tools clinicians use to coordinate care and identify patients at high risk of readmission. Planning for a successful care transition can begin at the point of admission for Brian. Philips IntelliBridge Enterprise makes data from multiple Philips sources available in Brian’s EMR so his care team can develop a care plan tailored to his risk and history.

How it works
Issue	Interoperability
Solution	IntelliBridge Enterprise Provides a single, standards-based interface point between Philips clinical systems and your enterprise information systems while reducing complexity and cost in your healthcare environment.

STEP 2

AT EACH STEP OF CARE: PREVENTING READMISSION AND OPTIMIZING LENGTH OF STAY

During Brian’s hospital stay, the care team sets the groundwork for success after he is discharged.

What happened		Where
From virtually any location, the care team gets a comprehensive view of Brian’s condition. This is enabled by Philips’ IntelliBridge Enterprise, which facilitates data aggregation from various sources including Philips Xcelera image management, to help track Brian’s progress toward discharge readiness. Because he has access to meaningful information earlier, Brian’s physician is able to make a discharge decision that much sooner. To lead Brian toward self-management, he could be given access to a web based patient portal that delivers personalized education and information right to his bedside. He has the opportunity to ask important questions of his care team and develop the confidence he needs to follow his post-discharge care plan.

How it works
Issue	Image Management
Solution	Xcelera Integrated multi-modality cardiovascular image management, analysis and reporting solution. Images are stored for short-term review, long-term archive, and enterprise distribution.
Issue	Interoperability
Solution	IntelliBridge Enterprise Provides a single, standards-based interface point between Philips clinical systems and your enterprise information systems while reducing complexity and cost in your healthcare environment.

STEP 3

TRANSITIONING FROM HOSPITAL TO HOME

Technology gives Brian a good head start on managing his own care at home.

What happened		Where
A personalized patient portal lets Brian review his discharge plan and medications from his bedside. Brian is introduced to the Telehealth service that he is prescribed to monitor his condition after he transitions to his home and provide him the education and support he needs for self-management.

How it works
Issue	Post-Discharge Patient Monitoring
Solution	Home Telehealth Solution Enables patient vitals to be monitored by their care team post-discharge for early intervention, as well as remote assessments of the patient’s condition avoiding the costly readmission. Clinicians can deliver a personalized post-discharge care plan to the patient with education, coaching, and feedback designed to build the patients confidence, skills, knowledge, and motivation for self-management.

STEP 4

STAYING ON TRACK & OUT OF THE HOSPITAL

Brian gets needed support, while his care team monitors him remotely between visits. Hospital IT makes it happen with the adoption of advanced technologies.

What happened		Where
Home Telehealth connects Brian to his care team and transmits daily vitals and information to them. Nurses monitor Brian remotely from mobile care areas. Telehealth alerts them if his vitals move outside of his acceptable range enabling early intervention that can avoid costly readmissions and ED visits. Brian’s personalized patient portal delivers tailored education and coaching. It also sends him reminders and appointments to keep him on track. Early intervention and patient engagement in self-management may help lower readmissions and ED visits.

How it works
Issue	Post-Discharge Patient Monitoring
Solution	Home Telehealth Solution Enables patient vitals to be monitored by their care team post-discharge for early intervention, as well as remote assessments of the patient’s condition avoiding the costly readmission. Clinicians can deliver a personalized post-discharge care plan to the patient with education, coaching, and feedback designed to build the patients confidence, skills, knowledge, and motivation for self-management.

STEP 5

READMISSION AVOIDED AND SELF MANAGEMENT ACHIEVED

Brian gets help at the first sign of trouble. Ongoing support enables him to stick to his care plan and avoid the hospital.

What happened		Where
A telehealth nurse detects Brian’s irregular heart rhythm and low blood pressure. The nurse contacts Brian’s cardiologist, who views the information remotely. The cardiologist prescribes needed medication, avoiding costly readmission on the spot. The medication change and medication reminders could be automatically added to Brian’s patient portal. Brian finally feels confident that he can adhere to his medication schedule and maintain the lifestyle changes his doctor advised.

How it works
Issue	Patient Self Management
Solution	Home Telehealth Solution Enables patient vitals to be monitored by their care team post-discharge for early intervention, as well as remote assessments of the patient’s condition avoiding the costly readmission. Clinicians can deliver a personalized post-discharge care plan to the patient with education, coaching, and feedback designed to build the patients confidence, skills, knowledge, and motivation for self-management.

Home » Solutions in Actions

The Power of Clinical IT@work

Our Approach to Clinical IT

INTEROPERABILITY

Enabling rich, meaningful data across the enterprise.

MOBILITY

Supporting instantaneous access where you need it.

CLINICAL DECISION SUPPORT

Delivering actionable clinical intelligence.

TELEHEALTH

Providing greater access to care.

EXTENDING QUALITY ACROSS RESOURCE AND GEOGRAPHIC BOUNDRIES: PATIENT POPULATION MANAGEMENT

The ability to allocate resources across facilities and geographies opens up new possibilities for your organization. When clinicians, specialists and intensivists aren’t restricted by location or time zone, you can provide better, more timely care for more patients. Our population management strategies are proven to decrease severity-adjusted mortality by 20% or more as well as reduce patient length of stay.

The power of Philips population management solutions is evident when Jeremy needs time-critical treatment for stroke. He is at work suffering from a painful headache and nausea. Jeremy tells his co-workers that he’s had the headache, on and off, since yesterday. They call 911.

STEP 1

COORDINATED CARE BEGINS IN THE AMBULANCE

While Jeremy is en route to the hospital, advanced pre-hospital telehealth allows EMS, the local hospital and remote care teams to reduce his time to treatment.

What happened		Where
From the ambulance, the paramedic wirelessly transmits Jeremy’s ECG to the hospital via HeartStart Telemedicine System with a push of the button. Now the medic can focus on caring for Jeremy. The hospital’s ED gets advance notice of Jeremy’s arrival, with clear, objective critical data (not hand-written or orally recalled) on his ongoing condition. The ED alerts the virtual medicine team to track Jeremy and prepare for a stroke assessment. The virtual team begins lining up needed specialists before Jeremy has even arrived at the hospital.

How it works
Issue	Care Transition
Solution	HeartStart Telemedicine System Helps pave the way for the next level of care for incoming critical care patients (cardiac, stroke, trauma, respiratory, and pediatric). Provides critical data ahead of patient arrival at the hospital, enhancing communication and collaboration with EMS, as well as resource utilization. Paramedics, at their discretion, can push a button and “set it and forget it” for automated transmission in order to focus on patient care. Transmitting ahead, may result in quick hand-offs at the ED and fast return-to-service times for the ambulance. Receiving objective data may enhance utilization of valuable resources in the Cath Lab, Radiology, Surgery, and ICU. Buys time to triage, make space, summon specialists (or rule out), or pull patient histories in parallel with incoming transport.

STEP 2

EXCEPTIONAL CARE, FROM ANYWHERE

Right from his local hospital, Jeremy has access to specialists, clinicians and other resources even if they’re located across the country.

What happened		Where
As soon as Jeremy arrives at the hospital, the ED fast tracks him into a stroke program for assessment. They order a CT scan stat and direct the telehealth team to find a stroke neurologist to review as soon as it’s ready. The telehealth stroke resource coordinator schedules a remote consultation with a stroke neurologist, who is 500 miles away. In the meantime, the neurologist remotely reviews Jeremy’s case information as well as the CT image through IntelliSpace PACS. The system’s two-way communication lets the neurologist consult with the bedside team. Jeremy needs immediate surgery. The eRN immediately notifies the OR and initiates Jeremy’s transition.

How it works
Issue	Telehealth
Solution	Telehealth Center Enables one standard for patient care across the enterprise - extending access to clinical specialists across rural and community hospitals. Improves coordination across multiple care providers, increasing collaboration and accountability to drive early, proactive intervention.
Issues	Telehealth, Clinical Decision Support
Solution	Telestroke Program A complete workflow solution for stroke care, including a partnership with Neurocall that offers around-the-clock remote access to stroke neurologists. Offers a remote command center that supports the ED, ICU and OR. Complies with necessary accreditation requirements for stroke programs.
Issue	Mobility
Solution	eConsultant, eCareMobile Flexible deployment for episodic Telehealth needs including mobile CDS and Audio/visual access for the E.D. Access for the remote specialist from the home or office. Provides patient profile layered above the EMR, bed side monitoring, imaging and bedside documentation
Issue	Mobility
Solution	IntelliSpace PACS An enterprise-wide image distribution solution that gives immediate, simultaneous access to quality images virtually anywhere. Open platform standards to integrate with Enterprise systems (such as EMR), third party applications, and custom solutions.
Issue	Interoperability
Solution	IntelliSpace Event Management (IEM) Provides actionable and relevant information about patient and workflow events to clinicians through their mobile devices. Routes and prioritizes notifications to only the most appropriate resource with the ability to escalate to backup groups.Drives actions to patient condition and workflow.

STEP 3

EXTRA ICU REVIEW

After surgery, Jeremy gets excellent care from a combination of bedside and remote teams.

What happened		Where
Jeremy is admitted to the ICU for post-surgery monitoring on the IntelliVue Patient Monitoring System. The bedside nurse activates the eLert Call Button to request eICU support. After introducing Jeremy to the eICU intensivists, critical care nurses and clinicians, the nurse explains how they will provide backup monitoring of his vitals. IntelliSpace Event Management links the remote eICU Telehealth center to bedside alerts and notifications as well as keeping a mobile bedside team informed.

How it works
Issues	Mobility, Telehealth
Solution	eICU Program Expands the impact of your critical care expertise to encompass your health system’s entire critical care patient population. (One intensivist and two critical care nurses can provide supplemental care for up to 120 patients across the health system’s ICUs.) Critical communications can be delivered directly to the caregiver regardless of their location - including SmartAlert prompts, eLerts, and free text messages via IntelliSpace Event Management.
Issue	Interoperability
Solution	IntelliBridge Enterprise Aggregates data from EMR, patient monitoring, medical devices and other hospital IT systems (including ADT, lab, meds, documentation) so that eICU program can present comprehensive view of patient, execute innovative multi parameter CDS and benchmark clinical performance.
Issues	Clinical Decision Support, Interoperability
Solution	IntelliVue Clinical Information Portfolio From admissions documents to vital signs to labs to consult notes, centralizes and organizes patient information to help bedside clinicians synchronize with the Telehealth center. Integrates data from hospital information systems and patient monitors. Integrated data from monitors, ventilators, anesthesia machines, infusion pumps, balloon pumps, pulse oximeters, and urimeters. Patient records are automatically populated with data from all these sources. Device interfacing makes sure that clinical decision support tools built in to IntelliVue Clinical Information Portfolio can make pertinent information clear, no matter where it comes from. Helps implement evidence-based care guidelines, focusing on four key care bundles: Ventilator Associated Pneumonia Central Line Associated Bloodstream Infection Glucose management Sepsis resuscitation and management
Issue	Clinical Decision Support
Solution	eICU Research Institute Leverages a rich set of de-identified patient data for research into the creation of new and innovative clinical decision support algorithms to be used in Philips solutions.

STEP 4

TELEHEALTH SERVICES COORDINATES SCARCE RESOURCES ACROSS THE HOSPITAL

Jeremy’s care needs are balanced against the needs of the population of patients in ICU and General Ward to allow bedside resources to be prioritized without compromising care quality.

What happened		Where
The Telehealth center team monitors Jeremy for sepsis and pneumonia, getting aggregated data from IntelliVue Clinical Information Portfolio, including Guardian EWS. Because Jeremy is doing well, he is expedited for discharge. Remote and bedside teams collaborate to develop discharge plan. A multidisciplinaryTelehealth center team oversees a variety of patients at Jeremy’s facility. They can help the bedside team determine which other patients need more immediate care.

How it works
Issue	Clinical Decision Support, Telehealth
Solution	eICU Sepsis Management Program Combines eICU technology with proven processes and Surviving Sepsis Campaign recommended sepsis treatment bundles to drive a standardized approach to severe sepsis identification and treatment across a health system. Increases clinician collaboration and cooperation while driving quick identification and intervention in the treatment of severe sepsis.
Issue	Clinical Decision Support
Solution	IntelliVue Guardian Early Warning Score (EWS) Aids clinicians in early recognition of subtle signs of patient deterioration. Enables fast activation and intervention of your rapid response team.
Issue	Mobility, Interoperability
Solution	IntelliSpace Event Management Provides caregivers with meaningful alerts directly to their mobile devices, improving efficacy of care.
Issue	Mobility
Solution	IntelliSpace PACS An enterprise-wide image distribution solution that gives immediate, simultaneous access to quality images virtually anywhere. Open platform standards to integrate with Enterprise systems (such as EMR), third party applications, and custom solutions.

Home » Solutions in Actions

The Power of Clinical IT@work

Our Approach to Clinical IT

INTEROPERABILITY

Enabling rich, meaningful data across the enterprise.

MOBILITY

Supporting instantaneous access where you need it.

CLINICAL DECISION SUPPORT

Delivering actionable clinical intelligence.

TELEHEALTH

Providing greater access to care.

ENABLING EARLIER INTERVENTION

With hospital resources stretched thin, it’s difficult for care teams to notice subtle early signs of deterioration. But early intervention is often the difference between a patient’s quick turnaround and irreversible damage. Detecting the first sign of trouble can also reduce chronic care costs and free up resources for other needs. Mark’s case illustrates how Philips solutions can help.

During a Whipple procedure for pancreatic cancer, Mark lost three liters of blood and received a transfusion. He is transferred to the general surgical floor during the leanly staffed night shift, needing close monitoring. Philips smart data systems and the remote care teams help make sure he gets the attention he needs.

STEP 1

DETECTING SUBTLE SIGNS OF DETERIORATION

Even though Mark arrives in the general surgical area as the night shift begins, he is thoroughly monitored for signs of deterioration.

What happened		Where
Tuesday, 5:30 pm Mark’s bedside nurse takes his vitals. They are normal. During the admission process, the bedside nurse explains to Mark the technology that will be used during his stay. Beyond the bedside tools, the nurse explains the hospital’s investment in a centralized virtual medicine team that provides oversight for the patient and is in communication with Mark’s caregiver when she is not in the room. The clinician introduces Mark to the remote team by depressing the eLert in-room notification, and the bi-directional A/V is activated for communication. After introducing Mark to his remote care team, the nurse explains how they will provide backup monitoring via IntelliVue and (if needed) his bedside camera. The camera is activated only if the remote team receives data that Mark is deteriorating. Tuesday, 6:30 pm – 7:30 pm A CNA takes Mark’s vitals every hour, and IntelliVue transmits the data wirelessly to IntelliVue Guardian EWS. His MEWS score is rising slowly but steadily. Tuesday, 8:30 pm As Mark’s vitals approach worrisome levels, there are multiple systems in place to get help. The IntelliVue Guardian SW bedside monitor displays “WARNING: Notify head nurse to increase frequency of observations.” At the same time, IntelliSpace Event Management automatically sends the EWS data to the caregiver’s assigned mobile device for immediate response. Meanwhile, the remote clinician can begin triage with the patient by activating the bidirectional A/V.

How it works
Issue	Leveraging Scarce Resources
Solution	Bi-Directional Audio Video Advanced A/V technology aligned with the patient census blends the value of virtual clinical interaction 24/7 with patient and family supportive interaction whenever needed.
Issues	Clinical Decision Support, Interoperability
Solution	IntelliVue Guardian Early Warning Score (EWS) Aids clinicians in early recognition of subtle signs of patient deterioration. Enables fast activation and intervention of your rapid response team.
Issue	Interoperability
Solution	IntelliBridge Enterprise Provides a single, standards-based interface point between Philips clinical systems and your enterprise information systems while reducing complexity and cost.
Issues	Clinical Decision Support, Interoperability, Mobility
Solution	eHospital Dedicated Philips Clinical Transformational Services team designs innovative workflows that adopt best practices to improve patient care outcomes via the support of a virtual medicine team within the General Ward setting. Coupled with clinical transformation is an underlying enterprise software platform that coordinates patient population oversight through advanced clinical algorithms and the effective integration of communication tools including paging and real time video.

STEP 2

INTERVENTION MAY PREVENT CARDIAC ARREST

Data delivered from Guardian EWS prompts the care team to take timely action.

What happened		Where
Tuesday, 8:45 pm Mark’s nurse attaches him to wireless blood pressure and pulse ox monitors. Now Mark’s vitals are sent directly to IntelliVue Guardian EWS at the nurse’s station via an IntelliVue patient monitor. Tuesday, 9:10 pm The wireless measurement system automatically transmits Mark’s vitals to IntelliVue Guardian EWS. The IntelliVue Guardian EWS identifies a low blood pressure alert, and notifies the appropriate shift nurse. Detecting further deterioration, Guardian EWS sends alerts to IntelliSpace Event Management, which notifies the head nurse and the Rapid Response Team to check on Mark immediately.

How it works
Issues	Mobility and Interoperability
Solution	IntelliVue Cableless Measurement Solution Wireless pulse ox and blood pressure monitoring allow for patient mobility. Transmits immediate and meaningful data to hospital’s WLAN via short range radio, a low power, low bandwidth solution that can be implemented within the hospitals’ own WLAN infrastructure.
Issues	Critical Decision Support, Interoperability
Solution	IntelliVue Guardian Early Warning Score (EWS) Aids clinicians in early recognition of subtle signs of patient deterioration. Enables fast activation and intervention of your rapid response team.
Issue	Interoperability
Solution	IntelliBridge Enterprise Provides a single, standards-based interface point between Philips clinical systems and your enterprise information systems while reducing complexity and cost.
Issues	Mobility, Interoperability
Solution	IntelliSpace Event Management Provides caregivers with meaningful alerts directly to their communication devices, improving efficacy of care. Intellispace Event hierarchies can be designed to effectively distribute alarm messages to appropriate functional levels.

STEP 3

GETTING MARK THE HELP HE NEEDS

What happened		Where
Tuesday, 9:12 pm The nurse/eRN finds Mark drowsy and pale. In the meantime, the Rapid Response Team (RRT) is on the way. Tuesday, 9:16 pm When the RRT arrives, the nurse presents them with Mark’s vitals, automatically populated by IGS into the SBAR report. Tuesday, 9:20 pm The RRT immediately takes Mark to the operating room for exploratory chest surgery. Surgeons discover and repair a bleeding artery. Without early intervention, Mark would have gone into hypovolemic shock and would likely have had to be re-admitted to ICU.

How it works
Issues	Interoperability
Solution	IntelliVue Guardian Early Warning System (EWS) Presents complete patient situation report and timely documentation ready for RRT arrival.

STEP 4

A QUICK RECOVERY

Because Mark’s condition was caught and treated early, he makes a fast recovery.

What happened		Where
Day 1, Post-Surgery Back on the general surgical floor, Guardian EWS monitors Mark’s vitals, keeping his bedside and remote care teams informed. Day 3, Post-Surgery Mark’s recovering well, and is encouraged to move around his room. Because there is a risk of repeat internal bleeding, his nurse applies wireless pulse ox and blood pressure to monitor him while he is ambulating. The monitors transmit vital signs at regular intervals to IntelliVue Guardian EWS, which continues to watch for signs of deterioration.

How it works
Issue	Interoperability
Solution	IntelliSpace Event Management Middleware secondary notification solution that interfaces with patient monitoring and IntelliVue Guardian EWS to communicate patient events, getting notifications quickly to the care team. Receives alerts and EWS changes and sends them to caregiver for immediate response. Caregiver can receive alerts on a mobile device and respond as needed. Helps address alert fatigue issues, reduces noise, and delivers relevant and actionable information.

STEP 5

MORE IMPROVEMENT

As Mark continues to improve, wireless and remote resources let the bedside team focus on more urgent patient needs.

What happened		Where
Day 4, Post-Surgery Mark is getting stronger, and now moving about the room and corridor without assistance. During ambulation, the wireless monitor captures some periods of considerably elevated BP and HR. The IntelliVue Guardian EWS automatically generates reassurance measurements from wireless sensors, concluding that the elevations were temporary, non-actionable events. The system doesn’t alert nurses and refrains from populating the EMR with excess data. Day 5, Post-Surgery Preparing Mark for discharge, the eHospital staff helps educate him and his family about follow-up care. This frees up bedside resources for more urgent patient needs. Day 6, Post-Surgery Mark goes home and makes a full recovery.

How it works
Issues	Mobility, Clinical Decision Making
Solution	IntelliSpace Event Management Provides caregivers with meaningful alerts directly to their communication devices, improving efficacy of care. Clinically significant and/or actionable information reduces alarm fatigue hazards while enhancing staff efficiency as well as staff and patient satisfaction.

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