Basic service agreements

Philips CUSTOMerCARE Basic service agreements are available for fundamental needs such as planned maintenance or repair parts. Exchange and repair services are also available for select cardiac and resuscitation products, as well as per incident time and material support for all Philips Medical Systems product lines.

Contact your local Philips Customer Services center to learn more about Basic service agreements.

These features are representative of the type of coverage available. Certain options and features are not available for all products or in all countries, and exclusions or surcharges may apply in certain situations. The specific features and options for your equipment are determined by the written terms of your Service Agreement. Please contact your Philips representative with any questions regarding feature availability.