Benefits

Turning healthcare into humancare

By researching how people feel, move and interact with each other in the healthcare environment we identified ways how we can enhance this experience. We created Ambient Experience, a purpose-fully designed environment that makes patients and staff feel more comfortable.

Benefiting patients and hospitals

Ambient Experience benefits patients and their family, clinical staff and hospital management.

Patient and family

Patients are treated in a personalized clinical environment designed with their needs in mind.

Benefits:

Greater involvement in own treatment
Reduced anxiety and increased comfort
Possible reduction of sedation time, procedure time, radiation exposure (where applicable)

Clinical staff

Working in a purpose-fully designed environment that relaxes patients also makes the clinician’s job easier.

Benefits:

Increased working comfort
More patient contact
Job effectiveness
Improved workflow
Increased efficiency

Hospital management

A people focused system is more likely to lead to satisfied patients that recommend others and return themselves.

Benefits:

Improved workflow
Improved throughput, optimization of facilities
Unique expression of hospital ‘brand’
Differentiation on market
Reduction of overhead cost
Customer satisfaction and retention, possibly leading to generation of new traffic
May attract and retain clinical staff


		“It’s a lot different than it used to be. It’s brighter, and you feel better about the whole thing than in the old rooms. That ceiling is really nice... you just concentrate on that and you really don’t care so much about what’s going on around you.” - B, Brand, patient