With comprehensive on-site analysis, Philips consultants help identify inefficiencies in your departmental workflow. Supported by system utilization reports and industry benchmarking, practical improvements for optimized system utilization are introduced.
Sustainable results help you create a healthier bottom line, reduce waiting lists, and raise patient and staff satisfaction.
Your data drives the effort
By acquiring objective data about your equipment performance via Philips Remote Services, we provide you with a complete and accurate overview of how your system(s) is being used. These reports collect data on utilization, including average procedure time, examination time, scan time and change over time. Downloading reports is easy at NetForum, Philips online community for healthcare professionals.
Armed with this utilization information, Philips consultants work closely with you and your staff to identify existing departmental workflow issues and craft solutions for improvement. We can engage with you at different levels - from a single day of report analysis training, to a weeklong ‘Kaizen’ event designed to implement change.
Extended Quick Scan
During an Extended Quick Scan, two days of intensive observation gives Philips consultants an objective view your current workflow. Improvement opportunities are identified and recommendations for process change detailed.
Before the on-site visit, we study data from your imaging systems to assure your staff that this is not a conceptual exercise, but one rooted in utilization reality. Upon completion of the audit, a meeting with all involved solicits agreement on the proposed solutions and a commitment to successful implementation.
Rapid workflow improvement project
‘Kaizen’ is Japanese for 'continuous improvement', and a Kaizen Event aims for rapid improvement in a focused area by a dedicated and representative team that optimizes a small, self-contained process in a single burst of change. It involves describing and observing processes, then brainstorming to identify potential areas for change. At a weeklong Kaizen Event, a team of Philips consultants involves your imaging department staff in a hands-on approach to identifying and implementing process improvement.
In just one week, tangible improvements in patient throughput, satisfaction, and cooperation can be achieved. Shorter waiting lists, optimized workflow, and less wasteful practices may be realized.
Sustainable results
Philips Utilization Consulting combines insights into system utilization and benchmarking with expert, effective process guidance to define actionable changes for your imaging operation.