Having the latest equipment technology or offering niche clinical services no longer guarantees the business or clinical results you seek.
Healthcare operational excellence and the ability to continuously improve performance are critical. Philips Healthcare Consulting can support your performance goals.
In an increasingly demanding environment, we know you are challenged to improve your business decisions, workflow, and equipment utilization - as well as staff productivity and satisfaction.
Our Healthcare Consulting team can work closely with your executive and clinical teams to identify and address business performance improvements that support you to achieve better, measurable results in patient care, efficiency – and revenue.
Our healthcare performance improvement services focus on 3 key areas:
- Identifying areas for improvement
- Managing your portfolio of projects
- Starting a performance program
Download our detailed overview and contact us to get started
Improvement identification
What areas, if fixed, can return the most success quickly? The first step is to observe, record and analyze the way you’re currently working to locate immediate areas for performance return improvement and long term needs.
Activities include:
- Performance assessment
- Workflow and throughput optimization
- Healthcare data analysis and decision support
- Performance tracking
- Process mapping and documentation
Healthcare performance improvement programs
Stay in control of your operations with a healthcare performance improvement program you and your team can easily manage.
Included:
- Continuous improvement program development
- Process excellence
- End-to-end process enhancement (i.e. Patient service delivery)
- Quality control
Project portfolio management
Once we’re all clear on where you can improve, projects can get scoped and started. The good news is that we are an experienced team of consulting professionals. We’ll handle the project with you to facilitate positive results.
Included:
- Definition, alignment, and enhancement of key performance metrics
- Project management
- Improvement prioritization and sequencing
- Business case development
- Multi-service line throughput
- Patient satisfaction programs
Healthcare data analysis to back up your decisions
All of our performance improvement focused efforts include expert analysis into root cause(s), recommendations, and implementation approaches.
This approach leads to data-driven decisions, improved staff buy-in, and enhanced efficiency of capital investments
We use our experience to make sure your focus is on the issues that drive performance results. Issues like patient throughput, scanning, preparation, scheduling, and satisfaction. We’ll support you to improve performance – and assist you and your peer departments to rollout healthcare improvement initiatives.
+ Download our detailed overview (PDF)
Contact us for an initial healthcare performance improvement consultation
Share some information with us and find out how our performance improvement services can help you.
Learn more about our healthcare performance improvement services
+ Consider our team’s healthcare consulting experience
+ Review our tools & techniques for healthcare benchmarking and industry analysis
+ Examine our proven methods including Lean service, Sigma Six, and comprehensive improvement frameworks
+ Explore our approach to problem definition, project planning and organizational change management
+ Read our latest consulting articles and white papers
+ Visit healthcare consulting services overview
*Not all services are available in all geographic areas. Please contact your local Philips representative with questions.