So that our HeartStart MRx ALS Monitor customers can continue delivering reliable and effective patient care, we provide a variety of warranty offerings and preventative maintenance programs. Philips backs HeartStart MRx ALS with 1 year of on-site service. On-site service, requested through our Medical Response Center, is provided by an authorized Philips service representative.
At the time of purchase, a 2-year repair and return warranty can be substituted for the standard 1-year on-site service warranty. To extend the coverage period of either warranty, service contracts can be purchased annually in 1-year increments (without limit).