Refurbishment process

Refurbishment process

High performance, every step of the way

Not all pre-owned equipment programs are created equal.

 

You need a partner you can trust to perform every step of the way – one who provides the highly reliable equipment, upgrades and customer services that are critical to your success. We call this promise of performance Diamond Select.

 

To maintain the high standards set by Philips, all Diamond Select systems undergo a thorough five-step refurbishment process.



A leader in best practices

Refurbished Systems wins Frost & Sullivan award
Learn more


 

5-step Diamond Select process

 

Stringent Selection 

Step 1 - Stringent Selection

 

Philips identifies and selects prime performers with a reliable track record.

 

Skilled De-Installation & Transport 

Step 2 - Skilled De-Installation & Transport

 

Proper de-installation and specialized transport by experienced Philips personnel ensures that the system arrives at the Philips facility in good condition.

 

Step 3 - Expert Refurbishing

 

The system is fully inspected, components are inventoried and registered, and the refurbishment process begins:

 

  • All components are tested
  • Obsolete or defective parts are replaced
  • Latest software releases/all field updates are installed
  • System is customer-configured
  • System is cleaned and painted to look like new
  • Full performance and image quality checks are performed according to original manufacturer’s specifications

Expert Refurbishing

 

Effective Installation 

Step 4 - Effective Installation

The system is installed, calibrated, and tested by system engineers to the same exacting standards as any new piece of equipment.

 

Full Warranty & Support 

Step 5 - Full Warranty & Support

As with all new systems, Diamond Select refurbished systems come with Philips warranty, applications training, attractive financing options and the support of Philips' award winning worldwide customer service.

 

 

[Published 2010-11-01]

 

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